That seems to be the question I ask myself a lot. I have given my staff the tools to succeed, but there is one in particular that has not come around. She happens to be a supervisor. I have spent time with her and explained to her that her attitude is a choice. She needs to choose the way she expresses herself to others, whether it is her staff, co-workers or other vendors. I have seen progress when she addresses her staff, but today I have recieved a complaint from our limo company. They are concerned with her tone and the tone the rest of the staff takes on. Attitudes are so contagious, like a cancer. So the question is how do you cure cancer...
I am open for advise.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment